Terms of Service
These Terms govern your use of HamKuf, a halal matchmaking service operated by Cyber Beak ("we", "us"). By creating an account or using the Service you agree to these Terms and our Privacy Policy. If you do not agree, please do not use HamKuf.
1. What HamKuf is
HamKuf helps Muslims who are seeking marriage to be introduced to one another, with the optional involvement of a guardian (wali) and independent mediators. HamKuf is a platform for introductions. We do not guarantee that you will find a spouse, and we are not a party to any marriage arrangement between members.
2. Eligibility
- You must be at least 18 years old and legally able to marry.
- You must be genuinely seeking marriage and provide truthful information.
- You may hold only one account, and you must keep your login details secure.
3. Your conduct
You agree not to:
- provide false information, impersonate anyone, or use another person's photos or documents;
- harass, threaten, pressure or abuse any member, mediator or wali;
- send sexual, indecent or offensive content, or pursue casual or non-marital relationships;
- ask for or share contact details, money or financial information to bypass the Service's safeguards or to commit fraud;
- scrape, copy or resell member data, or attempt to access accounts or systems you are not authorised to use;
- use the Service for advertising, solicitation or any unlawful purpose.
We may remove content, restrict features, suspend or terminate accounts that breach these Terms or put others at risk, and we may report unlawful conduct to the authorities.
4. Introductions, mediators and walis
Messaging is intended to begin from an accepted introduction. Mediators are independent third parties and are not employees or agents of HamKuf; their advice is their own. A wali is involved only if the member chooses. You are responsible for your own decisions, and you should take your own steps to confirm a person's identity, character and circumstances before agreeing to marry.
5. Verification
Identity verification is a safety measure, not a guarantee. A verified badge means a submission passed our review at the time. It does not mean we endorse a member or vouch for their character.
6. Your content
You keep ownership of the content you upload (photos, video, voice, text). You grant us a limited licence to host, process and display it to the audience you select, solely to operate the Service. You confirm you have the right to share it. We may compress or reformat media to save storage.
7. AI assistant
The AI assistant is clearly labelled as AI. It can make mistakes and does not provide religious, legal, medical or professional advice. Use of AI features is optional and requires your consent. Do not rely on it for important decisions.
8. Paid plans and refunds
- HamKuf is free to join with usage limits. Optional paid plans and services are described in the app, with prices shown before purchase.
- Web purchases are processed by Paddle, which acts as merchant of record. Purchases in the mobile apps are processed by Google Play or Apple, and managed through RevenueCat.
- Subscriptions renew automatically until cancelled. Cancel through the store or account where you bought it; cancellation takes effect at the end of the paid period.
- Refunds follow the policy of the payment provider or app store you used, and applicable consumer law. Some services, such as an introduction that has already been delivered, may be non-refundable once provided.
- We may change plans and prices in future; changes will not affect a period you have already paid for.
9. Suspension and termination
You may stop using HamKuf and delete your account at any time (see Delete your account). We may suspend or end your access if you breach these Terms, if required by law, or to protect the community. Sections that by their nature should survive termination will do so.
10. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we do not warrant that it will be uninterrupted or error-free, nor that any member's information is accurate. We do not control how members behave outside the Service.
11. Limitation of liability
To the fullest extent permitted by law, Cyber Beak is not liable for indirect, incidental or consequential losses, or for loss arising from your interactions with other members, mediators or walis. Our total liability to you for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
12. Changes and governing law
We may update these Terms and will post the new date here; continued use after changes means you accept them. These Terms are governed by the laws applicable in the jurisdiction where Cyber Beak is established, and disputes will be handled by the courts of that jurisdiction, without affecting any mandatory consumer rights you have where you live.
13. Contact
Questions about these Terms: support@hamkuf.app.